Frequently Asked Questions



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What are the recommendations for cooking temperatures and times for Darwin's meals?

For healthy pets, we don't recommend cooking. If your pet is under 4 months of age or has a compromised immune system, we recommend lightly sautéing.

Why does Darwin add dry ice to shipments and what is the best way to handle it?

We add dry ice to customer shipments to protect and keep meals cold while in transit.

If I have another pet, is the intro offer the same price?

When you add a second pet, the price is 50% off your first regular-priced order.

Why doesn’t Darwin’s sell in holistic or natural pet stores?

Darwin’s is committed to food safety and quality control. We ship directly to customers so that we can oversee our food from production to delivery.